Today the CTT class worked with the PRO class. First we practiced with a partner on how different emotions in answering phone calls can define a mood that can affect the overall tone of a conversation. Next we took turns being a customer and the one answering a call for a made up store called …
Monthly Archives: February 2019
What I did today
Today we learned the difference between a local account and a domain account. A local account is for the local machine and the domain account is for joining the domain account using active directory which is a database of users and the permissions they have for the domain. We also learned about the pros and …
What I did today
Today we registered to join a Career Fair to be held in Oakland on February 27. There was a long list of companies and most where service related. I found only 2 technology related job openings sort of closely related to Information Technology technician. We were also given a research assignment for 4 potential companies …
What I did today
Today Alex introduced the Troubleshooting Methodology that a Computer Technician should adhere to below: Identify the problem Establish a theory of probable cause Test the theory to determine cause Establish a plan of action to resolve the problem and implement the solution Verify full system functionality and if applicable implement preventative measures Document findings, actions, …
CrystalDiskMark Server Results
I ran CrystalDiskMark on our server which has a server oriented Intel SSD. Sequential read/write is decent but the Random (Q= 8,T= 8) test results are very good. Nearly 10X the performance of the desktop SSD in my office computer. Sequential Read (Q= 32,T= 1) : 644.455 MB/s Sequential Write (Q= 32,T= 1) : 385.032 …
What I did today
Today was a continuation of our bench marking tasks of SATA drives that we need in order to replace the failing ones in the class and lab computers. Most of the hard drive we use nowadays use a SATA (Serial Advanced Technology Attachment) interface to connect to the computers’ bus. The PATA (Parallel ATA) is …
What I did today Feb 6
Today we worked on cashiering and we learned to do a blog post on the student website. We also learned how to edit a post.
What I did today
Today was a continuation of the lab assignment we did yesterday with a twist. Alex asked us to benchmark all the classroom computers as well as the lab area. The purpose of which was to find out which hard drive is failing in the computers so that we can replace them with ones that are …
How’s ur passwords? Pre pwned?
https://arstechnica.com/information-technology/2019/02/google-releases-chrome-extension-that-alerts-to-breached-passwords/
What I did today
Today Alex introduced a Chrome extension that is used for Malware and unwanted ads when web browsing called Ublock Origin. This is useful tool since it works in the background filtering the sites one visits. Occasionally I fall victim to false download links whenever I am looking for free diagnostic tools and this can help. …